About

Hi there – My name is Neil and I’m the owner of CrossTec IT Solutions & Services.

I guess you could say I’ve been an IT guy all my life, even when IT was just the latest electronic gadget. I recall my first job as a pushbike paperboy getting a massive one cent per paper and saving to buy an electronic calculator which I think was in about 1973 and cast me a huge $15. I was always drawn to the trickiness of IT and it’s potential and how it was destined to revolutionize the world. Now I’m in my late 50’s, not a lot has changed in that relationship… or would it be a relationCHIP!!

I’ve been a professional IT guy for the past 20 years working predominantly in the Education sector as support for prominent school on the South Coast of NSW Australia. The opportunity to stay at the leading edge of the industry was a privileged mandate inviting well to do families to enroll in one of the best schools in the country and one that allowed me the fortunate position and a state of the art platform in which this life-long learner could fuel his passion for the advancement of technology.

While the thirst for handheld technology in schools was increasing dramatically, devices seemed to become almost disposable because it took almost the same investment to repair one as it did to purchase new again with the added bonus of accessing the latest model. This didn’t seem right to me so I set out to learn replacement components were expensive and why some quality was better than others and who determines the market. I spent 9 months researching iPhone & iPad LCD’s & digitizers, where I could source them from and set out to forge relationships with manufacturers in Shenzhen, the hornet’s nest of manufacturers of electronic components. The exercise didn’t come without a few nasty stings but I feel I have reached a point where I understand the market, the lingo and the tricks of the trade. I have forged respectful relationships many people in the industry where my sources know only too well that I have the means to move on should performance, quality or value fall below our agreed benchmarks.

CrossTec IT Solutions & Services was established in September 2016 to offer a broad range of services to the domestic market and medium to small business owner. It quickly developed a clientele in iPad, iPhone and computer screen supply and replacement, given a service from the local authorized Apple store required the selling a small organ to pay for a broken screen replacement on a MacBook, for want of a better example. It’s the best feeling in the world knowing that you have given someone hope that their beloved computer has affordably given it 3 or 4 more years shelf life.

There are so many areas where I would love to unveil the mystery of why services and products are so expensive and expose the deliberate entrapment of planned obsolescence. This is where prices of replacements parts and repair services are inflated so much that the consumer gives in to the purchase of the latest model. It’s not doing the planet or the population any favours – just the CEO’s and their shareholders.

Well, now you know a little bit about me, I hope that invites you to take a look at the products and services on offer within this website. It may be a little quirky but I just want to make it interesting 🙂

Neil 🙂

About Us

How We Got Started

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Our Mission

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Our Programs

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Organic Produce

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Healthy Cooking

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Home Farming

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